Privacy Policy

1. Who We Are

Knowtomation LLC ("Knowtomation," "we," "us," or "our") is an AI consulting firm headquartered in the United States. Our website is knowtomation.ai. Questions about this policy can be directed to privacy@knowtomation.ai.

2. Information We Collect

We collect information in two ways:

• Information you provide. When you fill out our contact form or email us, we collect your name, email address, company name, and the content of your message.
• Information collected automatically. When you visit our site, we may collect standard log data such as your IP address, browser type, referring URL, pages visited, and timestamps. We use cookies and similar technologies as described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Send administrative communications about your engagement with us.
• Improve our website and understand how visitors use it.
• Comply with applicable legal obligations.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Legal Basis for Processing (EEA/UK Visitors)

If you are located in the European Economic Area or United Kingdom, our legal bases for processing your personal information are:

• Legitimate interests — to operate and improve our business and respond to your inquiries.
• Consent — where you have given explicit consent (e.g., for non-essential cookies).
• Legal obligation — where processing is required by law.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy or as required by law. Contact form submissions are typically retained for up to three years.

6. Sharing Your Information

We may share your information with:

• Service providers who assist us in operating our website and conducting our business (e.g., email delivery, analytics), under confidentiality obligations.
• Professional advisors such as lawyers or accountants, where necessary.
• Law enforcement or regulators when required by applicable law or to protect our legal rights.

7. Cookies

We use cookies and similar tracking technologies. See our Cookie Policy for details and your choices.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Object to or restrict certain processing.
• Request portability of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, contact us at privacy@knowtomation.ai. We will respond within the timeframe required by applicable law.

9. Security

We implement reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

10. Children

Our website is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Links to Third-Party Sites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be communicated by posting a notice on our website.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Knowtomation LLC
Email: privacy@knowtomation.ai